Driver support

24/7 Roadside Assistance

AVIS Fleet is committed to assisting you and ensuring your safety in an emergency — it’s our top priority. As Saudi Arabia’s leading fleet solution provider, you can rely on our services 24 hours a day, 365 days a year.

• 24/7 days breakdown towing toll-free service anywhere in KSA
• Battery Boost
• Pick up & drop off to the towing destination in case of breakdowns
• Fuel Recovery
• Tire change in case of puncture
• Towing the car to one destination in the event of mechanical or electrical breakdowns to the nearest AVIS garage, or to the nearest city within the permitted distance

Key account manager

A dedicated key account manager will be responsible for managing timely resolution of any client needs as a single point of contact. They will also provide competitive new vehicle quotes, new vehicle delivery updates, monthly invoices and account reconciliation by conducting monthly review meetings with the client along with AVIS Cross Functional Teams.

Mobile maintenance

A dedicated mobile service will be available exclusively for your vehicles. Mobile service is the ultimate care service that brings the service centre to your vehicle. Car inspection and basic maintenance such as a 10,000 Km oil change will be done by a mobile service van.

International & domestic short term hire rentals

AVIS has approximately 6,000 locations in more than 165 countries around the world, and you can book a car in any country easily and quickly without any problem by contacting the customer service centre (920028281), or by sending an email to reservation@avis.com.sa

The customer service team will book your car at the agreed corporate rate, with discounts that vary depending on the country you wish to travel to.